Open Field Meditations
Refund policy
Last updated: 15 October 2026
This policy applies to digital meditation products purchased through the Open Field Meditations website.
1. Digital Products
Our products are supplied digitally, rather than as physical goods.
Our featured collection, Journey Beyond the Body, includes seven guided meditation sessions, three supplemental sessions and a PDF companion guide, supplied as a downloadable ZIP archive.
The Complete Digital Collection is offered as a one-time purchase, with no recurring subscription fees.
Purchases are not currently available while our checkout service is being established.
2. Change-of-Mind Refunds
Except where required by applicable law or the terms governing your transaction, we do not offer refunds solely because you change your mind, no longer want the product or decide that the content does not suit your personal preferences.
This restriction does not affect rights relating to faulty, inaccessible or misdescribed content, statutory cancellation or withdrawal rights, or any additional refund rights provided by the Merchant of Record’s applicable terms.
Making a download available does not, by itself, remove your statutory rights.
3. Problems With Your Purchase
Please contact us if your download is missing, inaccessible, corrupted, incomplete or does not match the product description.
We will assess the issue and provide assistance or an appropriate remedy in accordance with applicable law. Depending on the circumstances, this may include restoring access, providing replacement files, a refund or another remedy required by law.
Where you are legally entitled to an immediate refund or to choose a particular remedy, you will not be required to accept technical assistance or replacement files instead.
4. Your Consumer Rights
Nothing in this policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.
Depending on the laws applicable to your purchase, you may have rights to a refund, replacement or other remedy, including statutory cancellation or withdrawal rights. These rights take priority over our change-of-mind refund policy.
Where applicable law provides a cancellation or withdrawal period for digital content, that right will be honoured. Where the law permits the right to end when supply begins, this will apply only if all required consent, acknowledgement and confirmation requirements have been met.
Receiving access to or downloading the product does not, by itself, remove your statutory rights. Any valid loss of a change-of-mind withdrawal right does not affect your rights concerning faulty, inaccessible or misdescribed content.
Statutory cancellation and withdrawal rights
Customers in the European Union, European Economic Area and United Kingdom may have a statutory 14-day right to withdraw from a digital-content purchase.
Where applicable law permits, this right may be lost once supply of the digital content begins, but only where the required express consent to immediate supply, acknowledgement of the loss of the withdrawal right, and any required confirmation have been obtained or provided.
Other jurisdictions may provide different cancellation periods, withdrawal rights or refund protections. Any applicable mandatory rights will be honoured.
Loss of a change-of-mind withdrawal right does not remove rights relating to faulty, inaccessible or misdescribed content.
5. Requesting Assistance, Withdrawal or a Refund
You can contact Open Field Meditations through our contact page:
https://openfieldmeditations.com/contact/
Please provide the email address used for purchase and your order number, if available, so that your purchase can be located.
For a product problem, please describe the issue. If you are exercising a statutory right to withdraw without giving a reason, you do not need to provide a reason; a clear statement that you wish to withdraw is sufficient.
We aim to respond within three business days. This response target does not extend any applicable legal deadline or require you to wait before exercising your rights.
You may also contact the Merchant of Record using the support details in your purchase confirmation or use any applicable cancellation or withdrawal facility it provides. Our contact form is not the exclusive means of exercising a statutory right.
Please do not include full payment card details in support messages.
6. Refund Administration and Processing
Purchases may be handled by a Merchant of Record: the business identified as the legal seller of the transaction at checkout and on your receipt.
Refunds will be administered through the Merchant of Record or payment provider used for the original purchase, in accordance with applicable law and the terms governing that transaction.
The Merchant of Record may also issue refunds where required by its applicable terms or payment-network rules, or where permitted under its own refund policies. This policy does not limit any additional rights those terms provide.
Where a refund is legally required, it will be processed within the applicable statutory deadline. Other approved refunds will be processed in accordance with the provider’s applicable procedures.
Refunds will normally be returned to the original payment method, unless another method is agreed or permitted as required by applicable law. The time taken for funds to appear after processing may depend on your bank or payment provider.
A full refund for a product may end access to that product and its associated personal-use licence, subject to applicable law. A partial refund will not automatically terminate the licence for the entire product.
7. Contact
Open Field Meditations
Website: https://openfieldmeditations.com/